“HELP! We need a doctor in triage now!”
I glanced up from the computer where I was fumbling my way through the electronic medical record (EMR). I’d heard this kind of panicked beckon dozens of times before, as a medical student, and I’d learned to calmly look around and make sure that the nearest doctor was hopping out of her chair to run in and save the day. But as I turned my head from side to side, I realized that the back side of fast track was completely empty, save for myself and the flushed-in-the-face nurse, staring me square in the eyes, and pointing towards triage.
This can’t really be happening, I told myself. It’s an intern’s worst nightmare: your first day on the job, there’s a catastrophe, and you’re the only “doctor” around. Except this wasn’t a nightmare. It was my first day, just a few hours into my first ER shift, there was a catastrophe, and I was the only doctor to be found. I stuttered as I stood up from my seat, considering whether I should log off the EMR as we were so persistently reminded always to do during orientation just a few days earlier. In retrospect, it’s clear where my priorities should have been, but as you might imagine, I was a little nervous.
I ran down the hallway, following the nurse who had fetched me. What am I doing? I asked myself as I rounded the corner. Is this really happening? Do they really think that I’m a doctor? The thought amused me and I smiled as I fought back the urge to laugh out loud at the absurdity of my being called in to help.
In triage, writhing on the floor in pain was a young man, perhaps a few years older than me. ”Oh, God, it hurts!” he screamed out. I knelt down beside him, introduced myself, and asked him his name.
“What’s the matter?” I asked.
“I feel like I’m going to die!”
There are not many things that a patient can say that truly scare you, but in medical school you are taught that this is one of them. When a patient says this, you listen and pay attention. But pay attention to what? I wondered as I sat there beside him. How do you approach a chief complaint of “I feel like I’m going to die!”? Do you ask questions like, “When did you start to feel this way?” or ”Do you feel this way all the time, or does it come on go?” or the dreaded, “On a scale of 1-10, how much do you feel like you’re going to die?” Of course, a detailed history of the present illness is completely inappropriate in this setting.I glanced around the room. Several other patients and family members had gathered around. They were all staring at me. Holy crap! They all think that I actually know what I’m doing! What am I doing?
The approach to medical emergencies almost invariably starts with an assessment of the “ABCs”–a handy acronym that tells you in a prioritized fashion, how to approach an emergent situation. Fortunately, I remembered these three letters before I launched into a series of questions about the patient’s family history. Oxygen is food for your tissues. Without it, they die rather quickly. It is the first order of survival. The ABCs assess a patient’s ability to get oxygen from the air into the blood and circulated to the tissues. A is for Airway, which is most important. You can have a perfect set of lungs and a perfectly beating heart, but if you can’t get oxygen into your lungs, it doesn’t matter. To do this, you need an airway. This gentleman clearly had an airway as he was screaming at me. This also meant that he had the B, which is Breathing. If your airway is open but you don’t inflate your lungs, you don’t pull any air into your body. Your heart can pump to its heart’s content (excuse the pun), but again, if no oxygen reaches the blood vessels in the lungs, it’s no use. The C is for Circulation. If A and B are in place, but blood can’t circulate, it does no good. Circulation is quickly assessed by checking a pulse. This gentleman had a strong pulse.
By this time the nurse had started to take the patient’s vital signs, which provided a little bit more information. His heart rate was accelerated, but not dangerously so. His blood pressure was normal–another confirmation that his circulation was good. And his oxygen saturation–a measure of how much oxygen is in the blood–was very high. Although I had no idea what was wrong with this gentleman, I relaxed a little bit, knowing that he was unlikely to expire in the next few minutes. But the patient was still screaming in pain.
Fortunately, at this time the attending physician (the experienced, supervising physician) had arrived and took over the assessment. I had survived my first disaster, which of course, ended up not being much of a disaster at all (though the patient ended up being quite sick, he will likely do well). Later on, as I went back to my charting, I realized that I had actually handled the situation more or less appropriately. When I needed it, my training kicked in and told me what to do. Not too bad for my first day, I thought. But I quickly reprimanded myself; I may have done well this time, but there are still many mistakes to be made.